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We are excited to announce we have UPDATED our office!

Located at 421 Broadway Everett, MA 02149
Home » Eye Care Services » Eye Emergencies

Eye Emergencies

When to Seek Medical Care

In most cases, if you have continuing symptoms of pain, visual disturbance, or bleeding, you should go to an ophthalmologist (a medical doctor who specializes in eye care and surgery).

In general, if you are not sure if you have a serious eye injury, call your ophthalmologist for advice.

Calling your ophthalmologist may be helpful in the following circumstances:

Chemical exposures: If you are not sure if the exposure is potentially serious, you have washed out your eye, and you have few symptoms, then your ophthalmologist may be able to help you decide whether or not you should be seen immediately.

Subconjunctival hemorrhage: If you are not sure that you have this condition, your ophthalmologist may be able to help with the diagnosis. This condition does not require immediate medical attention.
 
Continuing pain and decreased vision after an eye injury can be warning signs that require prompt medical attention. If you have an ophthalmologist, he or she may be able to take care of you in the office. Otherwise, go to a hospital's emergency department.

The following conditions should be seen promptly by an ophthalmologist or in the emergency department:

Chemical exposures: If the substance was known to be caustic, immediate medical evaluation by either an ophthalmologist or in the emergency department is needed, regardless of symptoms. Acids and alkalis are the worst and require immediate attention. If the substance is not dangerous, such as soap or suntan lotion, a visit to the emergency department is not necessary, but a visit to the ophthalmologist's office may be helpful to alleviate any remaining symptoms. When in doubt, seek medical attention.

Lacerations: Cuts that affect the eyelid margins (where the eyelashes are) or the eyeball itself need immediate medical attention. Foreign bodies that are not removed with gentle washing should be evaluated by an ophthalmologist.

Solar retinopathy: Evaluation by an ophthalmologist is necessary. This is one condition where there is little that can be done in the emergency department.

As your eye care provider and friend, I hope that you and your family have been safe and healthy during this unprecedented and challenging time of COVID-19.

I am pleased to announce that we have reopened our office on Monday, June 8, 2020, and hope that you will return soon as our patient.

To assure your safety, and that of our staff, we have put in place the following procedures in accordance with state and federal COVID-19 re-opening guidelines:

  1. All patients will be seen by appointment only. This includes exams, eyeglass dispensing, and contact lens dispensing.
  1. All patients and staff must wear face masks and use hand sanitizer upon entering the office. Your remote temperature and pulse ox will also be taken upon arrival.
  1. The staff area has been reconfigured with plexiglass barriers to enhance social distancing.
  1. Only 1 person will be allowed in the office at a time.
  1. Upon arrival, call us at 617-387-1904 from your cell phone and we will open the door.
  1. We will ask questions about signs/symptoms of any illness, as well as recent overseas travel, and contact with anyone diagnosed with COVID-19. Please do not be offended; this is for everyone’s safety.
  1. All equipment and the reception area will be sanitized between appointments.

Thank you for your support and cooperation as we go through this challenging reopening process together to respect and protect each other’s safety and health. Let me know if you have any additional concerns that we can address to assure your next visit is one you can feel confident about.

Please contact the office at 617-387-1904 to schedule your appointment.

We have recently updated our office!

I look forward to seeing you again soon, and until then, be well and stay healthy.

Dr. Shwon & Mindy Shwom